Self-Collection

  • Free-of-Charge.
  • Make your order online and collect your item during your selected date and time slot.
  • On 10th and 11th of May 2018, self-collection time slots are 10:00 am to 2:00 pm, 1:30 pm to 5:00 pm and 5:00 pm to 10:00 pm.
  • On 12th May 2018, self-collection time slot is 9am to 9pm.
  • On 13th May 2018, self-collection time slot 9am to 6pm.
  • The self-collection location is at 756 Upper Serangoon Road #03-34, Upper Serangoon Shopping Centre, Singapore 534626.
  • Please drop us a message or call 15 minutes before your arrival.
  • Click here for how to get there.

Standard Delivery

  • Delivery charge is S$9.70 per trip.
  • Delivery time slots for 10th and 11th May 2018 are 10:00 am to 2:00 pm, 1:30 pm to 5:00 pm, 5:00 pm to 10:00 pm.
  • Delivery time slots for 12th and 13th May 2018 are 9:00 am to 2:00 pm, 2:00 pm to 7:00 pm, 7:00 pm to 10:00 pm.

Delivery Restrictions and Notes

Accurate Information

  • Customers are required to provide accurate details such as the delivery address and contact number of recipient to ensure that there will be no barrier to fulfilment.

Specify a Safe Place

  • Specify a safe place to place the flowers in the event that the recipient is not home at the time of delivery.

Delivery Cut Off

  • Cut off for same day delivery is 0 minute before the next time slot. E.g., if it is currently 8:59 am, you can still order for your item to be delivered later from 9:00 am to 2:00 pm, or 2:00 pm to 7:00 pm time slot.

Location Restrictions

  • Please contact us at 6282 2813 or 9387 8871 for special deliveries to Jurong Island, Tuas, Army Camps, Sentosa or Changi Airport.
  • On Mother's Day, we do not do deliveries to¬†Jurong Island, Tuas, Sentosa, Army Camps or Changi Airport.

Failed Delivery Attempts

  • On all days except Mother's Day, our drivers will wait at the location up to 10 minutes where the recipient is not at the delivery location or uncontactable. Our drivers will try our best to contact the recipient.
  • Where the recipient is still not at the delivery location or uncontactable after 10 minutes, our drivers will bring the bouquet back to the shop for safe-keeping and further instructions.
  • On Mother's Day, where the recipient is not at the delivery location or uncontactable when our drivers arrive at the delivery location, we will inform you to self-collect from our shop.

Redeliveries

  • Except on Mother's Day, redelivery fees are chargeable at S$20.
  • There would be no redeliveries made on Mother's Day. Failed deliveries on Mother's Day can only be redelivered on the next day.
  • Redelivery of Mother's Day's orders is chargeable at S$25.

Detailed Read

Standard Delivery

Select 'Standard Delivery' (boxed in red in the screen shot on left bottom) as you proceed to check out.

At the next screen, you will be able to select your preferred delivery date and time slot.

stand del 1
stand del 2

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